info@TheLoveAndLightStore.com

Privacy Policy

Introduction

The Love & Light Store KB (corporate identity number 969786-2556) and its sister company Roquéo Consulting KB (corporate identity number 969764-2537) strive to process personal data in a correct and trustworthy manner when you visit one of our websites: danielroqueo.com, TheLoveAndLightStore.com, roqueo.com, or any of our courses with their individual URLs; [Course Name] .simplerosites.com.

This privacy policy contains information about what information is collected in connection with the use of our websites, courses, and general information on how we process personal data.

The purpose of this Privacy Policy is to inform you about your rights, as well as our guidelines and procedures for processing the personal data we collect about you through your use of the websites and URLs mentioned above.

The privacy policy is governed by the Swedish law and will be updated over time, which includes the event of changes to applicable personal data laws, or if the services that are available on the websites are expanded or changed.

We will inform you of changes to the Privacy Policy as such changes require your consent.

Please read the policy carefully to get a clear picture of how we collect, use, protect, and process your personal information.

Consent

In order to be able to use the services available on our websites, you need to give your consent to us using your personal information.

If you do not give us your consent, we will unfortunately not be able to provide you with access to the desired service.

By using the services on our websites, you confirm that you have read, understood, and agree to the contents of this Privacy Policy and our processing of your personal information.

You can withdraw your consent at any time by contacting us. However, be aware that this may result in us no longer being able to offer you our services.

If children under the age of 16 provide us with personal information, we will remove the information as soon as we are informed of this.

Parents and/or guardians are encouraged to contact us should this be the case.

The responsibility of The Love & Light Store and Roquèo Consulting

The Love & Light Store KB, and Roqueo Consulting KB are responsible for the processing of personal information data related to our business in accordance with the Swedish Personal Information Act.

This means that we are responsible for determining the purpose of the processing of personal information and which aids are to be used.

It is the personal data controller who has the overall responsibility for the processing of your personal information.

What is personal information?

Personal information means information that can be linked to a physical person, eg, name, address, telephone number, and email address.

Processing refers to all use of personal information, such as collection, registration, compilation, storage and transfer.

What personal information do we handle?

By using our services that are made available on our websites, we will be able to process your personal information, which includes, but is not limited to:

  • Address
  • Payment history, including date and time, amount withdrawn, payment and credit card information, and other related transaction details.
  • User name
  • Email address
  • Company Name
  • Information about your use of our websites, eg your search history, which pages are visited
  • Unit types
  • Contact person information
  • IP addresses
  • Comments and activity logs from our course portals (after login)
  • Mail tracking
  • Name
  • Browser settings
  • Operating system
  • Password (encrypted)
  • Phone number
  • Traffic

How the information is collected

We process personal information that you provide via various forms on our websites, for example:

  • Contact form or registering for our newsletter
  • Registering for a free course, webinar or the like
  • Download of eg e-books, guides, templates and the like
  • Purchase of courses, services or products on our websites
  • comment Field

For what purposes is the information collected?

At The Love and Light Store we strive to handle your personal information in such a way that you can feel confident that information concerning you is treated safely and confidentially.

We process personal information that is necessary for you to be able to use our services and websites

We will process personal information that we receive directly from you or per automatic (eg, automatic registration via our servers) for the purposes described below and to be able to offer, monitor and analyze the use of services and the websites, and to be able to carry out maintenance and improvement measures.

The purpose of our processing your personal information is to facilitate and enable your use of our services and websites.

When you provide personal information to access our services and websites, we will process your personal information in order to:

  • Grant you access to our products and services
  • Send out relevant information
  • Manage customer service issues
  • Offer you free tips, e-books, guides, etc.
  • Provide you with information about the products and services most relevant to you

We will not use the personal information other than those described above, unless you have given your explicit consent to other types of use.

How we store the information:

Information is collected via forms on our websites. The information is saved in our CRM system in Simplero, which is the system we use to keep customer data and to automate our market communication.

The information is saved until you request it to be deleted, or until it has been inactive for 2 years unless the law requires that the information be stored longer than that.

You can request that the information be deleted by contacting Daniel at email address; daniel@TheLoveAndLightStore.com to request deletion of information.

Transmission of information to third parties?

Personal information is not shared with third party third parties unless you wish to use payment services from our subcontractors such as PayPal or Stripe.

These subcontractors can process personal information on our behalf.

In the event that we disclose personal information to organizations that perform services on our behalf, we will require that the suppliers only use the personal information in their service activities towards us, and obtain sufficient guarantees from the suppliers so that we can ensure that the suppliers handle your personal information in a safe and appropriate manner.

All third-party suppliers that we share personal information with are bound to comply with our guidelines for processing personal information or equivalent standards, and comply with the requirements stated in the currently prevailing personal information legislation.

Where required by applicable law, or in case of suspicion that a crime has been committed in connection with the use of our services, personal information we have stored about you will be transferred to the relevant authorities.

In the event that personal information is to be transferred to another organization in connection with merger, financing, reorganization or liquidation of all or part of our business, we will only do so if the parties concerned have entered into an agreement where the collection, use and sharing of personal data is limited to the purpose of the transaction, including a provision on whether or not to carry out the transaction, and when the personal data is to be used only by the parties concerned for the purpose of completing the transaction. If another company buys us or our business or assets, this company will have access to the personal data we collected.

The company will also assume the rights and obligations associated with your personal data in accordance with the description in this privacy policy.

Third-Party Links

Occasionally, and at our discretion, we may include or offer third-party products or services on our websites.

We can also have links on our websites to other websites that are not controlled by us.

These are offered for orientation purposes only. These external websites have their own separate guidelines for managing personal information. We encourage you to read the privacy policies on all websites you visit.

We take no responsibility for the content and activities of any of these websites.

Security

We take the protection of your personal information very seriously. Therefore, we do our best to maintain and take reasonable measures for the physical and technical security of our accounts and information storage sites, to prevent loss, abuse, unauthorized access, leakage or modification of your personal information.

Your personal information is processed on secure networks and is only available to a limited number of people who have exclusive access to the said system, and have submitted to the requirement to handle personal data confidentially.

We use computer systems with limited access, located in facilities with physical security measures in place.

We continuously evaluate our information collection, storage, and processing practices, including physical security measures, to protect against unauthorized access to our computer systems.

All payments are handled via a gateway provider and therefore they are neither stored nor processed by our servers.

In addition, all information on payment and credit cards is encrypted via SSL (Secure Socket Layer) technology.

If one of our employees abuses your personal information, this will be considered a severe violation and will result in us taking disciplinary action, which may include termination.

If a person or organization misuses personal information they have read in order to assist our provision of services and websites, this will be regarded as a severe violation in which we will take appropriate measures, which may include termination of the agreement between us and the organization.

In the event of deviations regarding your personal information, we will notify you by email within 4 working days.

Transfer of personal data to abroad

Your personal information may be transferred within the European Economic Community EEC and to other countries considered by the European Commission to have sufficiently extensive data protection legislation in place in accordance with Article 45 of Regulation (EU) 2016/679.

Giving your consenting to this Privacy Policy is also deemed to constitute consent for such transfer.

Your rights

As a user of our websites, you have the right to access your collected personal information and to know how they are treated, with the limitations that appear from the current personal information legislation.

You may also require the correction, deletion, or limitation of the processing of the personal information we store about you.

You can withdraw your consent at any time, which will result in all information about you being deleted, with the exception of the information that we are required to keep for example in accordance with tax legislation when you are a paying customer.

Contact

If you wish to request extracts, corrections or deletions of personal information, or if you have questions or concerns about this Privacy Policy, our processing of personal information or want to complain about our processing of personal information, you can contact us at:

  • Telephone: +46 736 16 37 70
  • Email: daniel@TheLoveAndLightStore.com
  • Address: Rogsta 3, 611 97 Stigtomta, Sweden

You also have the right to complain about the processing of your personal data to the Swedish Data Inspectorate. www.datainspektionen.se